Returns & Exchanges

We want you to love your skin and your EADEM routine, which is why we offer a 30-day return window for products that don't meet your expectations. Please note that shipping fees are non-refundable and items must be at least half full to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, a pre-paid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

3

Ship the Product

Drop off your package at any authorized carrier location within 7 days of receiving your return label.

4

Receive Your Refund

Once our team inspects the return, a refund will be issued to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing